Nowadays, cyberattacks are inevitable; what really matters is how quickly you detect and respond to them. The IBM Cost of a Data Breach Report 2024 notes that the average global cost of a security incident is $4.88 million dollars, a record high that exceeds the previous year's $4.45 million.
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The average time to identify and contain a breach has barely decreased to 258 days, the lowest level in seven years, but it remains alarmingly high.
Source: IBM
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These extended timeframes give attackers plenty of time to cause damage.
Reactive security, based on a combination of firewalls, antivirus, SIEM, and EDR without integration, faces several challenges:
Organizations manage an average of 83 security solutions from 29 different vendors, increasing complexity and attack surface.
In cloud environments, the intensive use of point tools creates significant blind spots: 91% of security professionals say that these tools "create blind spots that affect threat prevention".
In addition, 54% identify the complexity and fragmentation of cloud environments as one of the main challenges for data security.
The MDR model combines advanced technologies (such as Cortex XDR, Cortex XSOAR, and Prisma Cloud from Palo Alto Networks) with a service operated by a team of qualified specialists working 24/7. The most notable benefits of this approach are:
Comprehensive visibility across endpoints, network, identities, and multi-cloud environments, preventing threats from going undetected.
Intelligent automation through playbooks and security orchestration, reducing false positives and accelerating response.
Continuous threat hunting capability, which anticipates and neutralizes threats before they escalate.
Drastic reduction in detection and response times (MTTD and MTTR), leading to a more proactive security posture.
In companies where AI and automation have been adopted within the security framework, the average costs of breaches are significantly lower, plus identification and containment times are reduced by 33% and 43%, respectively.
Adopting MDR is not just about implementing advanced technology; it also involves ensuring proper adoption, continuous optimization, and strategic alignment with business objectives. This is where services such as Netdata's Customer Success Management play a decisive role.
It is common to encounter bottlenecks that arise over time: initial configurations that are no longer optimized, advanced features that are not being fully utilized, and a lack of time to adapt to new regulations. Our Customer Success approach addresses these needs through a proactive and consultative model that includes:
In-depth onboarding: Initial diagnosis of the operation, identifying critical configurations and security gaps.
Personalized roadmap: A strategic plan aligned with the company's objectives, which evolves alongside its technological infrastructure.
Executive business reviews: Tangible security and ROI metrics are presented every 6 months.
Continuous support: A dedicated engineer acts as an extension of the internal team, ensuring maximum use of the solutions.
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Source: Netdata
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While MDR delivers proactive real-time detection and response, Customer Success ensures that this investment is capitalized to the fullest and that every security decision contributes to the business. This synergy allows organizations in the US to:
Reduce operational complexity by having an expert team manage the evolution of your architecture.
Increase security ROI by avoiding costs due to poor configurations or underutilized licenses.
Ensure regulatory compliance with support for audits and regulatory alignment.
Free up internal teams to focus on strategic digital transformation projects.
Maintaining a traditional, reactive security approach not only generates increasing costs and greater impact in the event of incidents, but also puts your critical assets at risk. The alternative is clear: the MDR model, powered by AI, integrated visibility, and expert support, allows you to detect and respond faster, avoiding attacks and penalties.
For companies in South Florida, resilience is not optional. Migrating from a reactive stance to an MDR approach is essential to ensuring a modern and effective defense.
At Netdata, we offer strategic consulting and operational deployment of Palo Alto's solutions, combining cutting-edge technology, local support, and a focus on results.
Ready to measure and optimize your cybersecurity investment?
Contact us and discover how to simplify complexity with leading solutions from Palo Alto Networks.
