MFA is not enough: The visibility challenge in cloud environments

Cloud platforms are no longer just complementary services; they sustain critical administration, security, and operation components. Therefore, many companies implement mature authentication controls, such as Single Sign-On (SSO) and Multi-Factor Authentication (MFA).
However, they often overlook a critical question: What really happens inside the platform once access has been authorized?
A leading Latin American industrial organization faced exactly this challenge. Its security team identified a significant gap: accesses were protected, but the activities performed within the cloud consoles had limited visibility.
Internal administrators and external providers could access critical platforms and execute sensitive actions without generating a detailed log or leaving evidence.
In the event of an incident or configuration change, answering simple questions like "Who applied this configuration?" or "What actions were executed?" becomes a highly complex task.
From knowing who accesses to understanding what changes
To resolve this blind spot, the company needed to build an observability layer over its privileged cloud accesses. The goal was to move from authenticated access to obtaining full evidence of every administrative activity.
In our most recent case study, we detail the technical and architectural roadmap that allowed this organization to transform its security posture:
- Comprehensive observability: How Secure Cloud Access, Cyber Identity, and Secure Web Session solutions were combined to capture, record, and audit activities executed within administrative sessions.
- Architectural reengineering: The strategy to overcome the limitations of the existing identity provider, redesigning the federation flow towards a scheme supported by Microsoft Entra ID and CyberArk.
- Large-scale centralized auditing: The process through which more than 16 critical platforms were integrated under the new vaulting and monitoring model.
- Continuous Customer Success: How Netdata's weekly technical support maintained operational stability, optimized configurations, and resulted in only two support tickets being logged post-implementation.
Modern cloud security demands absolute traceability
Protecting your infrastructure is no longer limited to validating credentials at the front door.
This case demonstrates how a strategy based on session auditing and privileged access governance transforms an environment with partial visibility into an absolute administrative control model.
Download the complete success story and learn how Netdata's experience in integrating complex platforms and resolving architectural constraints can turn your cloud infrastructure into a continuous governance platform.


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